Welcome to faisalabadtextilemill.com, operated by Faisalabad Textile Mill (“FTM,” “we,” “us,” or “our”). These Terms & Conditions govern your use of our website and your purchase of products from us.
By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using the website.
1. Website Use
You may use this website for lawful personal shopping and information purposes only. You agree not to:
•Use the website for any unlawful, fraudulent, or unauthorized purpose
•Attempt to interfere with the website’s security or operation
•Copy, reproduce, modify, or exploit website content without written permission
•Use automated tools to access, scrape, or collect website content without authorization
•Submit false, misleading, or inaccurate information
•Impersonate another person or misuse another customer’s account
We may restrict or suspend access to the website if we reasonably believe these Terms have been violated.
2. Product Information
We make reasonable efforts to display product descriptions, colors, sizes, measurements, prices, and images as accurately as possible. However:
•Actual colors may vary depending on your screen or device settings.
•Minor variations in print, embroidery, texture, or finish may occur due to the nature of textile production.
•Product availability may change without notice.
•Images may be styled for presentation and may not show every product component or accessory.
If you need clarification about a product before ordering, please contact us at faisalabadtextilemills@gmail.com.
3. Prices and Payment
All prices displayed on the website are in the currency shown at checkout. Prices, offers, and promotions may change without prior notice.
You agree to provide accurate billing, delivery, and contact information when placing an order. Payment must be completed through the payment method available at checkout unless another arrangement has been confirmed by FTM.
Third-party payment providers may apply their own terms, privacy policies, processing rules, or fees. Faisalabad Textile Mill is not responsible for a payment provider’s independent systems or policies.
4. Orders and Order Acceptance
Placing an order is a request to purchase the selected products. An order confirmation sent by email or WhatsApp confirms that we have received your order; it does not necessarily mean that the order has been finally accepted or dispatched.
We reserve the right to accept, refuse, limit, or cancel an order when reasonably necessary, including in cases involving:
•Product unavailability
•Pricing or listing errors
•Inaccurate customer information
•Suspected fraud or unauthorized activity
•Delivery limitations
•Unsuccessful payment or payment verification
If we cancel an order after payment has been received, we will communicate the applicable refund process.
5. Shipping and Delivery
Orders are processed and delivered according to our Shipping Policy. Delivery times may be affected by public holidays, weather, courier delays, incomplete addresses, or circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and an active phone or WhatsApp number. Additional delivery attempts or charges may apply if an order cannot be delivered because the information provided is incomplete or inaccurate.
For full details, please review our Shipping Policy.
6. Returns, Exchanges, and Refunds
Returns, exchanges, refunds, and order cancellations are governed by our Refund, Return and Exchange Policy. By placing an order, you agree to follow the conditions and time limits described in that policy.
Products purchased on sale or promotion may be excluded from return or exchange. Customers should review the applicable policy before completing a purchase.
7. Order Cancellations
Order cancellation requests must follow the time limits stated in our Refund, Return and Exchange Policy. Cancellation may not be possible after the permitted period or once an order has been dispatched.
8. Intellectual Property
All content on this website, including logos, names, text, photographs, product images, graphics, designs, videos, page layouts, and other materials, is owned by or licensed to Faisalabad Textile Mill unless stated otherwise.
You may view and use website content for personal, non-commercial shopping purposes. You may not reproduce, republish, distribute, modify, sell, or commercially use our content without prior written permission.
9. Customer Accounts
If you create an account, you are responsible for keeping your login information confidential and for all activity carried out through your account. Please notify us promptly if you believe your account has been accessed without authorization.
We may suspend or close an account where there is suspected misuse, fraudulent activity, a security concern, or a breach of these Terms.
10. Reviews and Customer Content
If you submit a review, photograph, comment, message, or other content to FTM, you confirm that:
•The content is truthful and does not infringe another person’s rights.
•The content is not unlawful, abusive, threatening, misleading, defamatory, or obscene.
•You have permission to share any images or personal information included in the content.
By submitting content, you grant Faisalabad Textile Mill permission to use, reproduce, display, and publish it for business, marketing, and website purposes, without creating an obligation to pay you. We may remove content that violates these Terms or that we consider inappropriate.
11. Third-Party Links and Services
Our website may include links to third-party websites, social media platforms, payment services, delivery services, or other external resources. These services are controlled by their respective providers and may have separate terms and privacy policies.
Faisalabad Textile Mill is not responsible for the availability, content, security, or practices of third-party websites or services.
12. Website Availability and Disclaimer
We aim to keep the website accurate, secure, and available, but we do not guarantee that it will always be uninterrupted, error-free, or free from viruses or other harmful elements.
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis. We are not responsible for losses caused by interruptions, technical issues, unauthorized access, third-party failures, or circumstances beyond our reasonable control.
13. Limitation of Liability
To the extent permitted by applicable law, Faisalabad Textile Mill will not be liable for indirect, incidental, special, or consequential loss arising from your use of the website or purchase of products.
Nothing in these Terms limits liability that cannot legally be excluded under applicable law, including liability arising from fraud or other legally non-excludable circumstances.
14. Indemnity
You agree to indemnify and hold Faisalabad Textile Mill, its representatives, and service providers harmless from claims, losses, liabilities, costs, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes are posted means that you accept the updated Terms.
16. Governing Law
These Terms & Conditions are governed by the applicable laws of Pakistan. Any dispute will be handled by the appropriate courts or legal forums with jurisdiction under applicable Pakistani law.
17. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Faisalabad Textile Mill Faisalabad, Pakistan Email: faisalabadtextilemills@gmail.com Phone / WhatsApp: +92 328 7526397